Guest

Preview Tool

Cisco Bug: CSCup67609 - 78XX Phones Stream Statistics show NULL after reset

Last Modified

Nov 27, 2020

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)SR2

Description (partial) 

Symptom:
On a 7841 phone that has just reset, all the data shows as 'null' and any attempts to send a broadcast from informacast will fail. If a call is made from this phone and then hung up, it sets the
streaming statistics and now informacast page will send to it.

Conditions:
78XX Phone after a reset does not show correct values for the Streaming Statistics
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.