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Cisco Bug: CSCup67609 - 78XX Phones Stream Statistics show NULL after reset

Last Modified

Jan 19, 2015

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)SR2

Description (partial)

Symptom:
On a 7841 phone that has just reset, all the data shows as 'null' and any attempts to send a broadcast from informacast will fail. If a call is made from this phone and then hung up, it sets the
streaming statistics and now informacast page will send to it.

Conditions:
78XX Phone after a reset does not show correct values for the Streaming Statistics
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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