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Cisco Bug: CSCup66801 - Record CPA Not Working for CUBE Outbound Calls (Early Update Call Flow)

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Record CPA Not Working for CUBE Outbound Calls (Early Update Call Flow)

Conditions:
For CUBE Outbound Calls involving Early UPdate Call Flows
CPA not getting recorded for CUBE Outbound- Early Update call flows.  Inside the Dialer folder we just see 1KB Wave file.
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