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Cisco Bug: CSCup66239 - Wrong call record after call is resumed by remote side

Last Modified

Dec 08, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(2)MN273

Description (partial)

Symptom:
Wrong call record after call is resumed by remote side

Conditions:
1. Phone A and phone B share a line.
2. Privacy = On for phone A.
3. Record Call Log from Shared Line = Enabled, Show Remote Private Calls = Enabled and Record Call Log For Remote Private Calls = Enabled for phone B.
4. Place a call from phone C to the shared line.
5. Answer the call on phone A.
6. Hold the call on phone A.
7. Resume the call on phone B.
8. Hold the call on phone B.
9. Resume the call on phone A.
10. End the call on phone A. Check the call history on phone B.
       Wrong call record is observed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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