Guest

Preview Tool

Cisco Bug: CSCup66183 - Multi-leg record be logged when remote privacy changes from on to off

Last Modified

Dec 08, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(2)MN273

Description (partial)

Symptom:
A multi-leg record is logged when remote side privacy changes from on to off during a connected call.

Conditions:
1. A and B share a line. ?Show Remote Private Calls? = Disabled, ?Record Call Log for Remote Private Calls? = Disabled for both phones. Phone A's privacy = ON.
2. Place a call from phone C to the shared line. Answer the call on phone A.
3. Change phone A's privacy from On to Off.
4. End the call on phone A. Check the call history on phone B.
    A multi-leg call record is logged on phone B. The 1st leg is private, the duration is the time from the call is answered to A's privacy is changed. The 2nd leg is non-private, the duration is the time from A's privacy is changed to the call is ended.  //Faulty//
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.