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Cisco Bug: CSCup62785 - TMSXE Does not update room calendar of half orphan meetings

Last Modified

Jun 28, 2017

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases

TMSXE4.0.1

Description (partial)

Symptom:
When a meeting is booked in outlook without video endpoints and later, specific instances are updated
in outlook to include video rooms, TMS sees this instance of the meeting as an orphan and showed
the Recurrence as "Part of a series external to to Cisco TMS".  The instance that was updated is 
reflected in TMS with the video participants; however, the room calendar in Outlook is NOT Updated. 
This creates an issue for end users who see the room calendar as free and tries to book the room but
then will receive a decline from TMS that the rooms are already booked.

If you update this instance from TMS, the room calendars are NOT updated unless the
FirstOccurrenceRecInstanceIdUTC is in the Future, otherwise TMSXE ignored the update.

Conditions:
Book a recurring meeting in Outlook without video rooms, and later, after the first instance of the recurrence have past, update one of the instances to include a video room.  The video room will be saved to the instance in TMS but NOT to the room calendar instance in Exchange.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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