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Cisco Bug: CSCup62500 - Incorrect generation / missing data in 'show tech-support'

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Catalyst 6000 Series Switches

Known Affected Releases

15.1(2)SY 15.1(2)SY3 15.2(1)IC273.41

Description (partial)

Symptom:
While running 'show tech-support' the following issues may occur:

(1) output generation will stop for some time and then the following error will be added to the output: 
Failure to get pak for SCP communication.
   Skipping printing of ASIC information

(2) Possible missing commands
show log
show module

Terminating the terminal session (e.g., PuTTY or SecureCRT) may hang the VTY session.
Conditions:
Catalyst 6800 / IA running 15.x SY releases.
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