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Cisco Bug: CSCup62116 - VoSS HCS - Unable to delete CUCDM Service Type

Last Modified

Mar 15, 2018

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)

Description (partial)

Symptom:
Transactional error when try to delete Service type from VoSS GUI:

25738 Request Failed    DelServiceType
=> Entered at: 2014/06/04 15:27:18 

        DBERR - query[DELETE FROM validservicetypes WHERE ServiceType = ?] ERROR: update or delete on table "validservicetypes" violates foreign key constraint "service_data_requirements_servicetype_fkey" on table "service_data_requirements"
DETAIL: Key (servicetype)=(CF-Local24Hrs-Enhanced____callforwardonctifailurecos) is still referenced from table "service_data_requirements". - DBERR

Conditions:
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