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Cisco Bug: CSCup62113 - CUCM users are deactivated if their record hasn't been updated recently

Last Modified

Feb 26, 2018

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

2.0.1.407

Description (partial)

Symptom:
Users are automatically deactivated with the sync interval on CWMS 2.0 MR4

Conditions:
Users are integrated via CUCM into CWMS, the affected end user records have not received an update within the last 8 weeks. You can see the users that will be active with the query (replace 1403879688 with the date - 8 weeks in unix format):
run sql select userid from enduser where cdrtime > 1403879688

Related Community Discussions

CWMS ldap users disabled
After the weekly ldap sync with Callmanager, all users have been set inactive with the "* User has been disabled on LDAP" message. The users are still active in LDAP and can authenticate to Callmanager. Tried re-sync and it shows 0 added and 0 set inactive. Any ideas? CWMS version 2.0.1.407.B-AE
Latest activity: Jul 21, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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