Cisco Bug: CSCup61963 - Change Owner should have option 2 leave the Line Display & Caller ID
Nov 27, 2020
- Cisco Prime Collaboration
- Cisco Prime Collaboration 10.5
Known Affected Releases
Symptom: Change Owner should have an option to leave the Line Display and Caller ID fields of additional lines unmodified Conditions: CPC 10.5 The customer problem I'm trying to solve is a basic Change operation where one employee leaves and another employee takes over that desk position. The employee leaving may have had a number of shared lines for other users on their team. How can I perform a Change Owner while preserving all of the CallerID and Description values for the additional shared lines? I see no way to do this in one step.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases