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Cisco Bug: CSCup61963 - Change Owner should have option 2 leave the Line Display & Caller ID

Last Modified

Nov 27, 2020

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases


Description (partial)

Change Owner should have an option to leave the Line Display and Caller ID fields of additional lines unmodified

CPC 10.5

The customer problem I'm trying to solve is a basic Change operation where one employee leaves and another employee takes over that desk position. The employee leaving may have had a number of shared lines for other users on their team.
How can I perform a Change Owner while preserving all of the CallerID and Description values for the additional shared lines? I see no way to do this in one step.
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