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Cisco Bug: CSCup60634 - LMS 4.2.5 blank lines from syslog email notification's message body

Last Modified

May 02, 2017

Products (1)

  • CiscoWorks LMS Portal

Known Affected Releases

4.2 4.2(1) 4.2(2) 4.2(3) 4.2(4) 4.2(5)

Description (partial)

Symptom:
the body of the email notification that was sent by LMS contains three blank lines which make difficult for SMS server to deliver important contents of notfication via sms, such as device name, syslog date and time and syslog message details.
many customers send email notification from LMS in order to get notified via sms whenever there's any network problem.  if there's no obvious reason to include blank lines, then this have to be removed. so the customer can receieve sms message that contains details about syslog message.

Conditions:
none
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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