Guest

Preview Tool

Cisco Bug: CSCup59559 - CUCDM GUI Returning Blank Output

Last Modified

Jul 02, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Under Device management if we first click HCM-F  tab and then HCM-F Network Device the HCM-F Network Device will return blank screen and vice versa. We need to refresh the page to access 
the other option.

Scenario 1
If we click HCM-F tab first
First Step
Device Management ---> HCM-F --->Shows output
Second Step
Device Management ---> Advanced ----> HCM-F Network Device ----> Blank Output

Scenario 2
If we click HCM-F  Network Device tab first
First Step
Device Management ---> Advanced ---> HCM-F Network Device ----> Shows output
Second Step
Device Management-----> HCM-F -----> Blank Output

Conditions:
Under Device management if we first click HCM-F  tab and then HCM-F Network Device the HCM-F Network Device will return blank screen and vice versa. We need to refresh the page to access 
the other option.

Scenario 1
If we click HCM-F tab first
First Step
Device Management ---> HCM-F --->Shows output
Second Step
Device Management ---> Advanced ----> HCM-F Network Device ----> Blank Output

Scenario 2
If we click HCM-F  Network Device tab first
First Step
Device Management ---> Advanced ---> HCM-F Network Device ----> Shows output
Second Step
Device Management-----> HCM-F -----> Blank Output
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.