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Cisco Bug: CSCup59559 - CUCDM GUI Returning Blank Output

Last Modified

Jul 02, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial) 

Symptom:
Under Device management if we first click HCM-F  tab and then HCM-F Network Device the HCM-F Network Device will return blank screen and vice versa. We need to refresh the page to access 
the other option.

Scenario 1
If we click HCM-F tab first
First Step
Device Management ---> HCM-F --->Shows output
Second Step
Device Management ---> Advanced ----> HCM-F Network Device ----> Blank Output

Scenario 2
If we click HCM-F  Network Device tab first
First Step
Device Management ---> Advanced ---> HCM-F Network Device ----> Shows output
Second Step
Device Management-----> HCM-F -----> Blank Output

Conditions:
Under Device management if we first click HCM-F  tab and then HCM-F Network Device the HCM-F Network Device will return blank screen and vice versa. We need to refresh the page to access 
the other option.

Scenario 1
If we click HCM-F tab first
First Step
Device Management ---> HCM-F --->Shows output
Second Step
Device Management ---> Advanced ----> HCM-F Network Device ----> Blank Output

Scenario 2
If we click HCM-F  Network Device tab first
First Step
Device Management ---> Advanced ---> HCM-F Network Device ----> Shows output
Second Step
Device Management-----> HCM-F -----> Blank Output
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  • Status
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  • Known Fixed Releases
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