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Cisco Bug: CSCup59234 - ALL-LANG: JabberiOS: VoiceMail is showing Instead CallerID/Alerting name

Last Modified

Aug 14, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

Steps to reproduce :

1. Register cisco Jabber for iPhones in Unified Communications Manager
2. Associate the user 1 ( and user2 ( with the Jabber for iPhone1 and  Jabber for iPhone2
3. Give Caller ID Ex : "cisco" and Alerting Name as "lat"  in the DN configuration page of 8023 (
4. Do the VoiceMail configuration in and
5. Make a call from  to
6. Decline the call in
7. is conneced to Voicemail and user will hear the voicemail command prompt.
8. End the call in 
9. Again Make a call from  to
10. Answer the Call in

Issue Description :
"VoiceMail" is showing as like "Caller ID/Alerting Name" in iPhone

Expected Behaviour :
Caller ID / Alerting  Name should be shown in iPhone while make/receive a call

Environment Matrix :
CUCM version:
Jabber for iOS version:10.5.0
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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