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Cisco Bug: CSCup58158 - Visual Voicemail takes five minutes time to synch on Password Changes

Last Modified

Feb 04, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

Unable to login through VVM

When a user logs into visual voicemail and their pin has expired, Visual Voicemail takes them to the TUI, and they are able to reset their Unity Connection pin. If they try to log back into Visual Voicemail with the new pin, it asks them to reset their pin. This goes on for 5 minutes, until the Visual Voicemail process has synchronized and received the updated password for Unity.
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