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Cisco Bug: CSCup57931 - background image lost after reset

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

If you configure a background image for a common phone profile config, then change the image from the phone and reset the phone.  Phone will come back up with no background image.

CP 8961 with load: sip8961.9-4-1-9

Common phone profile config, has a background image set and the "Enable End User Access to Phone Background Image Setting" box is checked
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