Guest

Preview Tool

Cisco Bug: CSCup57536 - Change Line fails when End User's Directory URI is added for the line

Last Modified

Dec 10, 2018

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
During line update from PCP (PCP uses AXL to communicate with devices), if Directory URI is added for line which is same as User's Directory URI and of different partition, the update operation fails with error:'URI:cu1@cu1.com cannot be updated through line handler because it was added via an end user'.

Conditions:
From PCP....Set Directory URI at End User level and add a line for that user. Try to update the line
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.