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Cisco Bug: CSCup57532 - SNMP Trap needed for Event ID 17191 - NPUdriver / Double-bit ECC Error

Last Modified

Dec 25, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

15.0(19)

Description (partial)

Symptom:
Customer would like to receive an SNMP trap when the following Event ID is produced in the system:

Jun 23 15:32:19 [10.192.10.170.149.183] evlogd: [local-60sec19.484] [npumgr 17191 critical] [3/0/4629 <npumgr:30> vezdrvlogging.c:453] [software internal system syslog] NPUdriver: 22 10 04 00 00 98 00 00 00 00 44 F5 02 00 00 00 \n00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 
Jun 23 15:32:19 [10.192.10.170.149.183] evlogd: [local-60sec19.484] [npumgr 17191 critical] [3/0/4629 <npumgr:30> vezdrvlogging.c:453] [software internal system syslog] NPUdriver: 22 10 04 00 00 98 00 00 00 00 44 F5 02 00 00 00 \n00 00 00 00 00 00 00 00 00 00 00 00 00 0E 00 00 
Jun 23 15:32:19 [10.192.10.170.149.183] evlogd: [local-60sec19.484] [npumgr 17191 critical] [3/0/4629 <npumgr:30> vezdrvlogging.c:453] [software internal system syslog] NPUdriver: ERROR! 0x00000007 NPU 0: Fixable Memory Error on [SEARCH_EXT_MEM] Address 0x008cbcbc SyndromeBits 0xffffffff Type [Double-bit ECC Error] BlockId 0x0b BitOffset 0x0048 MemId 539

The above errors occurred 19 hours before the card booted due to an NPU Crash and caused customer impact.

Conditions:
Normal operating environment
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