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Cisco Bug: CSCup57409 - CCB-Archive stored procedure not working and Callbacks not offered.

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.5(1) 8.5(1) 8.5(2) 9.0(1) 9.0(2)

Description (partial)

Symptom:
Run CCB calls at the maximum capacity of the trunk limits and keep it running after 12 am in the midnight

Conditions:
load at maximum trunk capacity after midnight.
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