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Cisco Bug: CSCup56804 - vTS 3.1(1.96) hangs after snapshots, requires hard reset

Last Modified

Apr 09, 2018

Products (1)

  • Cisco TelePresence Server

Known Affected Releases


Description (partial)

Attempting to snapshot Cisco TelePresence Server on Virtual Machine may cause the virtual machine to stop responding.

Will affect some but not all attempts to snapshot a TelePresence Virtual machine. It is more likely to occur on busy machines with many previous snapshots.

Related Community Discussions

Telepresence Server, Conductor, VCS VMware Backup Copy
Hi Community, I have deployed TP servers, Conductor and VCS as virtual machines.  I can get the configurations as back up copy on the systems but how do i get a full back up copy of the VM. I'm asking this because for example the physical server will fail or the VM will be corrupted for some reasons, how can I re-build the VM machines. As i know, when you deploy new VM it will be a different serial numbers so new release keys/option keys will be needed. Could you guide me hows the procedure on doing ...
Latest activity: Mar 30, 2016
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