Guest

Preview Tool

Cisco Bug: CSCup56591 - BE6K / UCS C220 M3

Last Modified

May 05, 2016

Products (1)

  • Smart Care Service

Known Affected Releases

1.9(2.0)QA1

Description (partial)

Symptom:
The client has a Business Edition 6000 on an UCS C220 M3, in this BE6K there's a CUCM 9.X, an Unity Connection 9.X & Instant Messaging & Presence 9.X(former Unified Presence), they have tried to add the CUC & IM&P to the SmartCare without success, only the CUCM get recognized. 
They are all on the same VMware ESXi server
CUC(192.168.3.3),
CUP(192.168.3.4)

Conditions:
Requirement is to check is it possible to add the CUC and the IM&P?.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.