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Cisco Bug: CSCup56591 - BE6K / UCS C220 M3

Last Modified

May 05, 2016

Products (1)

  • Smart Care Service

Known Affected Releases


Description (partial)

The client has a Business Edition 6000 on an UCS C220 M3, in this BE6K there's a CUCM 9.X, an Unity Connection 9.X & Instant Messaging & Presence 9.X(former Unified Presence), they have tried to add the CUC & IM&P to the SmartCare without success, only the CUCM get recognized. 
They are all on the same VMware ESXi server

Requirement is to check is it possible to add the CUC and the IM&P?.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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