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Cisco Bug: CSCup54180 - In PI, enhance Device UpTime monitoring

Last Modified

Mar 25, 2020

Products (2)

  • Cisco Prime Infrastructure
  • Cisco Prime Infrastructure 2.2

Known Affected Releases

1.2(1.12) 1.3(0.20) 1.4(0.45) 2.0(0.0.294) 2.1(0.0.85) 2.2 2.2(1) 2.2(2) 3.0 3.0(1) 3.0(2) 3.1(1.0)

Description (partial)

Symptom:
Prime Infrastructure polls device uptime using the SNMP OID sysUpTime (1.3.6.1.2.1.1.3), which counts TimeTicks and has a maximum value of: 497 days, 2 hours, 27 minutes and 52.95 seconds

It is pretty common for Networking Devices to have over 1 or 2 years of Up time.

PI 1.x, 2.x, 3.x should query the already available larger OIDs in order to provide a more accurate system Up time value via SNMP:

SNMP-FRAMEWORK-MIB: snmpEngineTime = maximum value 68 Years, 03:14:07.

Conditions:
Devices monitored with Prime Infrastructure 1.x, 2.x, 3.x
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