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Cisco Bug: CSCup52937 - Sometimes Phone idle screen shows device not registered message

Last Modified

Oct 03, 2014

Products (1)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
Device shows "Telephone service not available" message on idle call screen after locale change

Conditions:
Keep the device in phone idle screen.
Change the locale from UCM from English to something else.
Send a "Apply Config" or "Restart" from UCM.
Phone will loose registration and will re-register successfully (you can see the primary DN in the status bar).

But right pane of the device still shows a translated version of message "Telephone service not available" and doesn't display idle call screen options.
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