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Cisco Bug: CSCup52701 - Client scheduled upgrades in Org Admin fail

Last Modified

Aug 12, 2014

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Clent scheduled upgrades in Org Admin fail.

Conditions:
Scenario

1. Create upgrade task for Cisco Jabber for Mac in Org Admin
2. Add 9.6.0.179882 as the version to upgrade to.
3. Sign in to Cisco Jabber for Mac 9.6.0 173116

Result
 Upgrade dialog does not show

4. Check for upgrades

Result 
Upgrade dialog is displayed
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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