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Cisco Bug: CSCup52624 - LastOutOfServiceInformation alert is generated when logout of 6921 EM

Last Modified

Dec 10, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
Every EM LogOut from 6921 generates the following application alert with incorrect Reason Code=100

LastOutOfServiceInformation, ReasonForOutOfService=100

Conditions:
Noticed on CUCM 9.1.2.11900, 6921 sccp 9.4.1
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