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Cisco Bug: CSCup52458 - CTI Manager Service crashes when user ID exceeds 10 characters.

Last Modified

Mar 01, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.11002.1)

Description (partial)

Symptom:
CTI Manager Service crashes, user is unable to control their desk phone by CTI.

Conditions:
1 - CUCM is SAML SSO enabled.
2 - User signs into Jabber with a userid which exceeds 10 characters (e.g. samsmythping).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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