Preview Tool

Cisco Bug: CSCup52458 - CTI Manager Service crashes when user ID exceeds 10 characters.

Last Modified

Mar 01, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

CTI Manager Service crashes, user is unable to control their desk phone by CTI.

1 - CUCM is SAML SSO enabled.
2 - User signs into Jabber with a userid which exceeds 10 characters (e.g. samsmythping).
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.