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Cisco Bug: CSCup51793 - user service product is shown for 8.x versions

Last Modified

Dec 05, 2014

Products (3)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.0 10.5 10.5(1)

Description (partial)

Symptom:
UserServices product appears in customer record when services are getting provisioned for CUCM 8.x version.

Conditions:
This happens for both fresh and upgraded systems and is also applicable for older versions of the PCP.
Affected versions : PCP 10.0, 10.5, 10.5.1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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