Guest

Preview Tool

Cisco Bug: CSCup50232 - ITL/SBD issue causing phones to not trust TFTP or establish SSL with TVS

Last Modified

Jun 01, 2016

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases

8.6(0.3)

Description (partial)

Symptom:
IP Phones 7942/62 and 7975's not trusting 8.6.2 CUCM cluster.  These phones were migrated from a 7.1.5 CUCM cluster (no SBD) so they did not have an ITL file when re-homed.  Once re-homed they picked up an ITL as expected but did not trust the new cluster.

Conditions:
This was encountered during the above described migration.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.