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Cisco Bug: CSCup49388 - Device freezed on lockscreen,later recents,home&back icon not seen(once)

Last Modified

Oct 03, 2014

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Device freezed on lockscreen, later no recents,home and back icon seen.(One time)

Conditions:
Observed Once.

Device was seen freezed on lockscreen. Did multiple tap on lockarea and '?' but no response.
Randomly typed correct 'PIN' of device.
Later  device unlocked and came to phone app screen .

Phone app was seen in foreground in device with no 'back', 'Home' and 'Recent' Icon.
Made call to device.No notification of call is seen on screen only ringtone and MWI led was blinking,
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Bug Details Include

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  • Status
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