Cisco Bug: CSCup47095 - External Database troubleshooter is not working

Last Modified

Mar 07, 2018

Products (3)

Cisco Unified Communications Manager IM & Presence Service
Cisco Unified Communications Manager IM and Presence Service Version 10.5
Cisco Unified Communications Manager IM and Presence Service Version 11.0

Known Affected Releases

10.5(1) 10.5(2) 11.0(1)

Description (partial)

Symptom:
On troubleshoot, ping is successful but the connectivity (Verify external database server connectivity (database connection check)) test failed always.

Conditions:
Always

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