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Cisco Bug: CSCup46721 - Outbound email - search allowed to view customers from other department

Last Modified

Nov 02, 2015

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1) 9.0(1)ES1 9.0(1)ES2 9.0(1)ES3 9.0(2) 9.0(3)

Description (partial)

EIM 9.0.1
Customers from other department are visible which should not be the case because the customer departmentalization setting is enabled.

Customer departmentalization setting should be enabled. 
Customer with same contact point alias should be present in more than one departments.
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