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Cisco Bug: CSCup45239 - Scheduled reports get struck if disk space in SFTP server is FULL

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

9.1(1)

Description (partial)

Symptom:
Scheduled reports get struck  if disk space in SFTP server is FULL

Conditions:
Scenario:
1. Create multiple scheduled reports in CUIC which are of type 'Email', 'Remote Location', and 'Dashboard'
2. In the target SFTP server, ensure that the disk space is almost 100% full.
3. Start running multiple scheduled reports

Issue:
1. Over a period of time, the scheduled reports in CUIC (non PDF) stops to execute.
2. From the logs, it is clear that the thread to run scheduled reports is BLOCKED due to the above reason.
3. Once some free space is created in SFTP server and 'Intelligence Center Reporting Service' is restarted, scheduled reports continue to run fine
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  • Status
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