Cisco Bug: CSCup44715 - Call variables are not evaluated correctly when executing steps for PQ
Last Modified
Oct 29, 2019
Products (1)
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 11.0(1) 9.0(1)
Description (partial)
Symptom: Call variable evaluation is incorrect when call moves from one step to other. Conditions: Call gets queued on a PQ Step. Router halts execution of this call, may process other calls or perform VRU treatment Call Variable is used in consider if of subsequent Steps Call moves to next Step after timeout of earlier Step
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