Guest

Preview Tool

Cisco Bug: CSCup44681 - Mutex lock not released followed by bb_video crash

Last Modified

Feb 11, 2018

Products (1)

  • Cisco RF Gateway Series

Known Affected Releases

15.0(2)SQC 15.0(2)SQC1

Description (partial)

Symptom:
Cisco RFGW10 platform running 10 DS384 LC ( 9:1 LC RED) with 40 Gbps DEPI traffic and 27K Video sessions might hit with below error
LC_ERRMSG_FAILOVER_TRIGGER Video Session Mutex lock not released" 
The linecard will reset followed by the crash. There won't be any service impact if linecard redundancy is configured

Conditions:
Chassis was running churn for longer duration (GQI SDV 90cc/sec, GQI VOD 40 cc/sec), followed by series of linecard switchovers. This occurs on a very rare instance
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.