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Cisco Bug: CSCup42749 - Error occurred while retrieving information from database

Last Modified

Apr 06, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.119)

Description (partial)

Symptom:
Error occurred while retrieving information from database. Found a quote for which there is no matching quote encountered in a scenario involving Addgateway URL

Conditions:
1)Login to CCMAdmin.
2)Access the path Devices->Gateway.
3)While adding any gateways using URL https://CCMIP/ccmadmin/gatewayAdd.do?product=XXXXX

The use of Apostrophe at the end of the URL like shown below
 https://CCMIP/ccmadmin/gatewayAdd.do?product=XXXXX' results in error info mentioned below

"Error occurred while retrieving information from database. Found a quote for which there is no matching quote."

This was done to check whether AddGateway page is vulnerable to Injection.

Case2:
 1)While adding Trunk , use of apostrophe at the end of the URL https://ccmip/ccmadmin/trunkEdit.do?prodt=XX' cause the page to go blank and is applicable for all 3 trunk types SIP, H.225(Gatekeeper Controlled) and Inter-Cluster Trunk (Non-Gatekeeper Controlled) and Gatekeeper Controlled.
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