Cisco Bug: CSCup42749 - Error occurred while retrieving information from database
Apr 06, 2020
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Error occurred while retrieving information from database. Found a quote for which there is no matching quote encountered in a scenario involving Addgateway URL Conditions: 1)Login to CCMAdmin. 2)Access the path Devices->Gateway. 3)While adding any gateways using URL https://CCMIP/ccmadmin/gatewayAdd.do?product=XXXXX The use of Apostrophe at the end of the URL like shown below https://CCMIP/ccmadmin/gatewayAdd.do?product=XXXXX' results in error info mentioned below "Error occurred while retrieving information from database. Found a quote for which there is no matching quote." This was done to check whether AddGateway page is vulnerable to Injection. Case2: 1)While adding Trunk , use of apostrophe at the end of the URL https://ccmip/ccmadmin/trunkEdit.do?prodt=XX' cause the page to go blank and is applicable for all 3 trunk types SIP, H.225(Gatekeeper Controlled) and Inter-Cluster Trunk (Non-Gatekeeper Controlled) and Gatekeeper Controlled.
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