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Cisco Bug: CSCup42613 - Agent Live Data not showing text for reason codes

Last Modified

Mar 08, 2018

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

9.0(1) 9.0(2) 9.1(1) 9.5(1)

Description (partial)

CUIC Live Data reports are not showing text, only code number for reason codes. While other CUIC reports are showing the reason code text.

ready reason codes configured with text and code number
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