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Cisco Bug: CSCup41521 - A new ALARM in CPA,but still SMTP server is not receiving emails

Last Modified

Aug 25, 2014

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
A new ALARM in CPA ,but still SMTP server is not receiving emails

Conditions:
steps 
1. Go to Administration->Alarms and Events setup .
2. Add a new Assurance Notification Criteria.

Issue:

There is a new ALARM in PC[ Authentication Failure ] and ,but still SMTP server is not receiving emails. Screen shots attached for the same .

Note: Initially we see the notifications, later on CPA stops sending the notifications .
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  • Status
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