Preview Tool

Cisco Bug: CSCup40923 - FRR related shared memory leaking issue

Last Modified

Jul 05, 2019

Products (18)

  • Cisco Network Convergence System 6000 Series Routers
  • Cisco CRS-X 8-Slot Single-Shelf System
  • Cisco CRS-1 Line Card Chassis (Dual)
  • Cisco CRS-3 Multishelf System
  • Cisco CRS-1 Line Card Chassis (Multi)
  • Cisco CRS-1 16-Slot Line Card Chassis
  • Cisco CRS-X Multishelf System
  • Cisco CRS-1 4-Slot Single-Shelf System
  • Cisco IOS XR Software
  • Cisco CRS-1 8-Slot Line Card Chassis
View all products in Bug Search Tool Login Required

Known Affected Releases

5.1.3.BASE 5.2.1.BASE

Description (partial)

A Shared Memory leak may be observed, this has no effect until the available Shared memory is exausted, which leads to faulty behavior. The symptoms are variable and typically would be  multiple re-occurring process crashes such as nf_producer, bfd_agent and fib_mgr, but the list of logged errors  is not exhaustive as the shortage of shared memory may affect any process.

Symptom:LC/5/1/CPU0:Nov 26 09:26:35.152 : fib_mgr[166]: %OS-SHMWIN-3-ALLOC_ARENA_FAILED : SHMWIN: Failed to allocate new arena from the server : 'SHMWIN_SVR' detected the 'fatal' condition 'VM is exhausted or totally fragmented'

LC/5/1/CPU0:Nov 26 09:26:35.152 : fib_mgr[166]: %ROUTING-FIB-3-GEN_ERR : FIB general error: fib_path_list_find_create_from_route 8918: Cannot allocate/init PL, num_paths 16: 0xa0918e00 'SHMWIN_SVR' detected the 'fatal' condition 'VM is exhausted or totally fragmented'  
IGNORE until review completed.

Conditions:This defect only affects either NCS6000 ot CRS-X Line Cards, when Per Prefix IP FRR is configured.

The leak is triggered by continuous link flaps and FRR enabled.

It applies to all software versions supporting the affected hardware not including the fix.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.