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Cisco Bug: CSCup40547 - navigating away from preview page leaves last frame overlaying browser

Last Modified

Nov 18, 2015

Products (1)

  • Cisco Jabber Guest

Known Affected Releases


Description (partial)

End user experiences a frozen preview overlaying the browser.

Seen with Cisco Jabber Guest 10.0(2). Not seen with version 10.5(3) or higher.

Seen with Chrome browser on Windows.

Steps to repro:
1) Access a JabberGuest call link and view the pre-call self-preview video.
2) Type a term in search box, or click one of your bookmarks, to navigate away from the page.
3) See your frozen preview overlaying the browser.  Can't get rid of it unless you close the browser entirely (even closing tab won't get rid of it).
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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