Cisco Bug: CSCup40044 - OPC logs in agent in skill groups which were removed from configuration
May 29, 2020
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 11.0(1) 9.0(4) 9.0(4)ES
Symptom: Agent is member of Skill Group from which he was removed. Conditions: Agent has at least one PQ associated, one or more of his Skill Groups are removed, agents logs out and logs back in.
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Bug Details Include
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