Preview Tool

Cisco Bug: CSCup39648 - Phone discovery fails when CTI remote device is configured without IP

Last Modified

Aug 25, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases


Description (partial)

CUCM cluster discovery fails, PCA will not be able show same number of endpoints and their registration status, that are registered to CUCM.

With CTI remote device configured in CUCM, CUCM doesn't know IP address of these device.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.