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Cisco Bug: CSCup38516 - Jabber login through UDS with non-ASCII characters fails

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

9.1(2.10000.28)

Description (partial) 

Symptom:
Unable to login into Jabber through UDS.

Conditions:
Password or username contains non-ASCII characters (like € or öäüߧ) .

Related Community Discussions

Jabber for windows 10.5 password special characters
Found an issue in the current scenario:   On prem depolyment CUCM version:9.1.2.11900-12 CUPS version:9.1.1.20000-5  Jabber Version:10.5.1 and 10.5.2 (EDS mode)   The CUCM is synched with AD, when a user how has a password with the character "ç"(Unicode Character 'latin small letter c with cedilla' (U+00E7)), after sucessfully logging in on Jabber ,  cannot use softphone or deskphone features, with the followng error:   Wich states the username/password is invalid,  the jabber 10.5 release notes ...
Latest activity: Nov 10, 2014
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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