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Cisco Bug: CSCup37792 - Reset password fails with Sign-In Failed

Last Modified

Nov 19, 2015

Products (1)

  • Cisco Jabber Guest

Known Affected Releases

10.0(2)

Description (partial)

Symptom:
This problem may occur when resetting a user password in the Jabber Guest administration.  The user may see Sign-In Failed, when entering a new password, even if the password is valid.  In this case, it may be that the user is entering a password that exists in the user's recent password history.

Conditions:
This problem may occur in Jabber Guest 10.0(2), if Password History is enabled on Jabber Guest.
This issue is resolved in version 10.5(1) and higher.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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