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Cisco Bug: CSCup37792 - Reset password fails with Sign-In Failed

Last Modified

Nov 19, 2015

Products (1)

  • Cisco Jabber Guest

Known Affected Releases


Description (partial)

This problem may occur when resetting a user password in the Jabber Guest administration.  The user may see Sign-In Failed, when entering a new password, even if the password is valid.  In this case, it may be that the user is entering a password that exists in the user's recent password history.

This problem may occur in Jabber Guest 10.0(2), if Password History is enabled on Jabber Guest.
This issue is resolved in version 10.5(1) and higher.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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