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Cisco Bug: CSCup37581 - OFFHOOK_ALERT tone not working with cptone GB on an STCAPP FXS port

Last Modified

Apr 19, 2019

Products (104)

  • Cisco IOS
  • Cisco 2951 Integrated Services Router
  • Cisco 1905 Serial Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco 886VA-CUBE Integrated Services Router
  • Cisco AS5400XM Universal Gateway
  • Cisco 892W Integrated Services Router
  • Cisco VG204 Analog Voice Gateway
  • Cisco 878 Integrated Services Router
  • Cisco 861W Integrated Services Router
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Known Affected Releases

15.1(4)M8

Description (partial)

Symptom:
OFFHOOK_ALERT tone will not play on an FXS port registered via SCCP (STCAPP) to a Cisco Communications Manager Express (CME) system.

Conditions:
The offhook alert tone is not played when the cptone setting on the FXS voiceport is set to GB. If set to US it works fine after offhook condition of 2 minutes. The voice port is registered via SCCP to a CME system on a separate Cisco 3925 router. The issue started after the Cisco IOS was upgraded to version 151-4M7, it works fine in 150-1M4.
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Bug Details Include

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  • Status
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