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Cisco Bug: CSCup37575 - Touch disconnects from C-series when using composite camera

Last Modified

Feb 02, 2017

Products (17)

  • Cisco Telepresence Integrator C Series
  • Cisco TelePresence System Profile 52-inch
  • Cisco TelePresence Codec C60
  • Cisco TelePresence System Profile 65-inch Dual
  • Cisco TelePresence System Integrator Package C40
  • Cisco TelePresence System Profile 42-inch
  • Cisco TelePresence Codec C40
  • Cisco TelePresence MX200
  • Cisco TelePresence System Integrator Package C60
  • Cisco TelePresence Codec C90
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Known Affected Releases

7.0.2 7.1.1

Description (partial)

Symptom:
The Cisco Touch8 will lose connectivity to the C-series endpoint after bringing up self-view or when a composite input is selected as a camera.

Conditions:
This issue is only observed when using a composite input to the codec configured as a type "Camera".  It is intermittent in nature but appears to be triggered when the input source is selected or self-view is initiated from the touch.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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