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Cisco Bug: CSCup37284 - Netcrypt : TWC Content re-grooming to Netcrypt Failure Case 630499681

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

netcrypt-1.2.12 netcrypt-1.3.8

Description (partial)

Symptom:
They ran a script on the DCMs to make the content compatible with netcrypt 1.3.8.  The script was runon multiple units and seemed to work properly.  Shortly after the script was run they went ahead and upgraded one of two netcrypts that make up a primary and backup pair.  At this point they noticed that the netcrypts (both the primary with 1.3.8 and the backup 1.2.12 were rebooting.   They attempted to diagnose the cause but found that the netcrypt was getting content from devices other than just the DCM at which point they elected to roll back not only the code change but also the DCM reconfiguration.

Conditions:
Netcrypt running in broadcast mode encrypting over 400 streams.
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