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Cisco Bug: CSCup35480 - IPS: Module Stuck, App. Status: Reload, App. Status Desc: Config Change

Last Modified

Feb 12, 2018

Products (1)

  • Cisco IPS 4200 Series Sensors

Known Affected Releases

7.3(2)C

Description (partial)

Symptom:
ASA 'show module 1 details' (for ASA5585/IPS-SSP models) and/or 'show module ips details' (for ASA5500-X models) command output includes the following:

 App. Status:        Reload
 App. Status Desc:   Config Change
 <truncated>
 Data plane Status:  Up
 Status:             Up


Additionally, the IPS sensor module may no longer be generating events/Alerts.


Encountering this condition (alone) does not trigger an ASA failover (if this occurs on the IPS sensor module installed in the Active ASA unit of a high availability failover pair).

Conditions:
IPS sensor module (installed in an ASA) running an affected version of software on which the Global Correlation feature is enabled (it is by-default).
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