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Cisco Bug: CSCup35043 - MSHTML.DLL IE10 causes Jabber Windows to behave unexpectedly

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(1) 9.7(2)

Description (partial)

Symptom:
Jabber 9.7.1 Crashing in MSHTML.DLL IE10

Stack trace shows: 

STACK_TEXT:  
0014f064 64bf1e8b 0aca8f0c 00000001 0014f0a4 ieframe!CConnectionPointEnum::NextWithCLSID+0xb7
0014f0c8 64bf21ba 060a4570 0014f0fc 64bd9a64 ieframe!EnumConnectionPointSinks+0x93
0014f110 64bf2276 00000000 00000000 0014f170 ieframe!IConnectionPoint_InvokeIndirect+0xaa
0014f14c 64d6e638 060a4570 00000069 0014f170 ieframe!IConnectionPoint_SimpleInvoke+0x2a
0014f1a0 64d6e6ec 00000000 0abba3cc 0014f1d8 ieframe!CBaseBrowser2::_NotifyCommandStateChange+0x6a
0014f1b0 64d6e4e9 00000015 00000002 00000000 ieframe!CBaseBrowser2::_ExecStandardGroup+0xa8
0014f1d8 64d60026 0abba3cc 00000000 00000015 ieframe!CBaseBrowser2::Exec+0x92
0014f218 64d7f2a3 0abba3cc 00000000 00000015 ieframe!CWebBrowserSB::Exec+0xd5
0014f248 576bec4f 0ab4dec8 00000000 00000015 ieframe!CDocObjectHost::Exec+0x103
0014f278 5769eca0 00000113 00430bec 0abbebc8 mshtml!CDoc::OnUpdateUI+0x77
0014f434 575c5363 0abbebc8 00000113 00001000 mshtml!CDoc::OnWindowMessage+0x206
0014f460 7799c4e7 00430bec 00000113 00001000 mshtml!CServer::WndProc+0x3e
0014f48c 7799c5e7 575c531d 00430bec 00000113 user32!InternalCallWinProc+0x23
0014f504 77991b31 00000000 575c531d 00430bec user32!UserCallWinProcCheckWow+0x14b
0014f534 77991b57 575c531d 00430bec 00000113 user32!CallWindowProcAorW+0x99
0014f554 63f6f606 575c531d 00430bec 00000113 user32!CallWindowProcW+0x1b
WARNING: Stack unwind information not available. Following frames may be wrong.

Conditions:
Jabber 9.7.1
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Bug Details Include

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