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Cisco Bug: CSCup34780 - Unable to log into WebEx Assistant when using extended ascii characters

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

Description (partial)

When the user is set up with a password that contains UTF-8 / special characters that fall outside of standard ascii (for example C1scÃ?123), he is unable to log into WebEx assistant. The user web page login works ok. When you change to a password containing only basic ascii characters it works ok.

CWMS 1.5MR4 with AD 
WebEx tools 2.80.501.321 and 2.80.501.401

CWMS 2.0 without AD
WebEx tools
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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