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Cisco Bug: CSCup34697 - Filter by Call Type not working in Agent Detail Report in CUIC

Last Modified

Mar 04, 2020

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

10.0(1)SU1 9.0(2)SU1

Description (partial)

Symptom:
Selecting a call type on the Agent Detail Report such as Inbound ACD returns all calls and all call types

Conditions:
Running Agent Detail Report and filtering by Call Type
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Bug Details Include

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  • Status
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