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Cisco Bug: CSCup33429 - SPA5x5: Call Pick on KEMS only works from the first registered SIP line

Last Modified

Aug 21, 2014

Products (1)

  • Cisco Small Business SPA500 Series IP Phones

Known Affected Releases

7.5.5(8)

Description (partial)

Symptom:
There are two SIP lines configured on the phone
Attendant console has BLF and CP (Call Pickup) buttons

Issue: Call Pickup only works from the first registered SIP line.

Desired behavior: When the user wants to pick up a call he or she presses the desired line key to select the line to be used for CP then presses the required BLF/CP button on attendant console.

Conditions:
The above behavior works fine on SPA5x5 7.4.9a and 7.4.9(vfi7) FW images but doesn't work on SPA5x5 7.5.5, SPA51x 7.5.2b and SPA51x 7.5.5
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