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Cisco Bug: CSCup33429 - SPA5x5: Call Pick on KEMS only works from the first registered SIP line

Last Modified

Aug 21, 2014

Products (1)

  • Cisco Small Business SPA500 Series IP Phones

Known Affected Releases


Description (partial)

There are two SIP lines configured on the phone
Attendant console has BLF and CP (Call Pickup) buttons

Issue: Call Pickup only works from the first registered SIP line.

Desired behavior: When the user wants to pick up a call he or she presses the desired line key to select the line to be used for CP then presses the required BLF/CP button on attendant console.

The above behavior works fine on SPA5x5 7.4.9a and 7.4.9(vfi7) FW images but doesn't work on SPA5x5 7.5.5, SPA51x 7.5.2b and SPA51x 7.5.5
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