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Cisco Bug: CSCup31962 - Administrator doesn't have any roles in CUIC after upgrade

Last Modified

Apr 13, 2020

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

10.0(5) 10.6(1)

Description (partial)

Symptom:
Scenario -- 8.5 to 10.5 
After upgrade and switch version login to CUIC with Application administrator.
It doesn't have any roles in CUIC, so not able to view reports tab

Conditions:
After 8.x to 10.5(1) upgrade

Related Community Discussions

<key>CSCup31962</key> Commands showing on the bug workaround are wrong
The CLI commands from the bugid are wrong. You can run the below commands (just in case you do not have them yet):   run sql select * from cuic_data:cuicuser   This command is to see all the users that should have access on CUIC. The output is like this: (copy &amp; paste the below output in Notepad++ to see it better)   admin:run sql select * from cuic_data:cuicuser id                               version name                    description                                                          partition ...
Latest activity: Apr 20, 2015
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